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Warranty & Insurance Service policy guidance
Lifetime Labor Warranty & Insurance Information
This page explains how Auto Glass Depot describes its lifetime labor warranty and insurance assistance. The written terms supplied for an actual service control; this website does not expand coverage or promise an insurance outcome.
Lifetime labor warranty
Workmanship coverage, subject to written terms
Auto Glass Depot states that supported auto-glass installation labor is backed by a lifetime labor warranty. Customers should keep their invoice and written warranty, follow aftercare instructions and report a workmanship concern with the original vehicle and service information.
What is not promised here
Glass, parts and outside causes require review
The website does not promise coverage for new impacts, collisions, vandalism, vehicle movement, rust, body damage, pre-existing conditions, part failure, leaks unrelated to workmanship or customer changes. The actual written warranty determines exclusions and remedies.
Insurance assistance
The policy and insurer make coverage decisions
Auto Glass Depot can help provide service information used in an auto-glass claim. The insurer and policy determine authorization, deductible, reimbursement, provider-choice rights and payment. A quote-form answer does not open, approve or guarantee a claim.
What to provide
Keep vehicle, service and claim information separate
Submit the vehicle year, make, model and trim, damaged-glass location, service ZIP code and photos. If a claim exists, add the insurer and claim status without sending sensitive financial credentials. The team will explain what information is needed next.
After replacement
Follow the instructions for the actual installation
Safe-drive-away time, tape, washing, door use and window operation depend on the materials, glass position and conditions. Follow the technician’s instructions for the completed service rather than a generic time found online.